The agreement basis between the customer and Copenhagen Game Lab (hereinafter CGL) consists of order confirmation, invoice and current terms of sale and delivery. Any changes or additions to the basis of the agreement must, in order to be binding, be agreed in writing between the parties.
1. Offer validity
Unless otherwise stated in the offer submitted by CGL, the offer is valid for 30 days from the offer date. Thereafter, the offer is considered to have lapsed in its entirety, and the customer cannot rely on this.
2. Terms of payment
Unless otherwise stated in an issued order confirmation or invoice, the following payment terms apply to the services provided by CGL:
- 50% of the payment amount net in cash 8 days from order confirmation,
- 50% of the payment amount net in cash 8 days from delivery. In the case of several deliveries, the full outstanding amount is due on the day of the last delivery.
Projects (several related activities with a total amount of more than DKK 50,000) unless otherwise agreed in writing:
1st installment of ⅓ of the project sum net in cash 8 days from order confirmation,
2nd installment of ⅓ of the project sum net in cash 8 days from project start or first partial delivery
3rd and final installment of ⅓ of the project sum net cash 8 days from last delivery’s last day.
3. Transport costs
The customer covers all transport costs that CGL incurs in connection with the implementation of an event / task for the customer unless otherwise agreed in writing. Driving in your own car is settled according to the state’s tariffs at present. DKK 3.54 pr. kilometer. Any bridge expenses, ferry and expenses for public transport, parking and / or taxi are covered by the customer. Costs for return flights as well as expenses for possible accommodation, if the event / task does not allow departure and return on the same day, are covered by the customer in accordance with a separate agreement to be entered into before the event / task is completed.
4. Cancellation and relocation of event
When canceling an event / task from the customer, the following cancellation conditions apply:
A) Workshops, events and game sessions:
In case of cancellation, 10% of the fee will be charged.
If canceled later than 90 days before the event, 20% of the fee will be charged. If canceled later than 60 days before the event, 50% of the fee will be charged. If canceled later than 30 days before the event, 75% of the fee will be charged. If canceled later than 15 days before the event, 100% of the fee will be charged.
If the event is postponed later than 45 days before the event takes place, CGL is entitled to charge 25% of the fee in administration. If the event is postponed later than 30 days before the event takes place, CGL is entitled to charge 50% of the fee in administration. If the event is postponed later than 15 days before the event takes place, CGL is entitled to charge 75% of the fee in administration.
CGL delivers the agreed event / task, cf. the order confirmation and possibly assignment briefing. The customer must ensure that the necessary and agreed equipment is available and well-functioning. If the event cannot be completed due to missing or defective equipment, the event will not be refunded.
6. Late payment
In the event of late payment, default interest of 12% per annum will be charged. In addition, there is a reminder fee of DKK 150 per notification. In addition, all discounts and special prices for sending the 2nd reminder will lapse.
If the workshop facilitator / presenter / consultant from CGL becomes ill and is unable to complete the planned event / task on the day in question, CGL undertakes to complete the event / task no later than 3 months after the originally planned date. Neither party can make claims against each other in this connection.
CGL is free to use subcontractors to perform CGL’s services unless it has been agreed in writing that a specific workshop facilitator / presenter / consultant solves the task. CGL guarantees for its subcontractors in the same way as for its own matters.
CGL is not responsible for any damage or loss to the customer in the event that the damage or loss can be attributed to force majeure-like conditions. In addition, CGL can only be held responsible for the performance of an event / task in accordance with the general rules of Danish law in this regard.
The customer may not, without the written consent of CGL, distribute CGL’s material including powerpoints, handouts and other participant materials to anyone other than the customer’s employees as well as participants at the event.
In the event of a lawsuit between the customer and CGL, it has been agreed that the court in Copenhagen shall be the proper venue.